Privacy policy
1. Introduction
Urban Decor ("we," "us," or "our") is committed to protecting the privacy of our customers and users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.urbandecor.com.pk and use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
2.1 Personal Data
Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information (such as your age, gender, and zip code), that you voluntarily give to us when you register on the Site, place an order, or engage in other activities on the Site.
2.2 Payment Information
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
2.3 Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2.4 Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
2.5 Third-Party Data
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
3. Use of Your Information
We use the information we collect in the following ways:
- To facilitate account creation and the ordering process.
- To send administrative information to you, such as updates on policies, security alerts, and support.
- To fulfill and manage purchases, orders, payments, returns, and exchanges.
- To improve our website and services based on the information and feedback we receive from you.
- To personalize your experience and respond better to your individual needs.
- To administer contests, promotions, surveys, or other Site features.
- To send periodic emails, including newsletters and updates about your order or other products and services.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations:
4.1 By Law or to Protect Rights
We may share information in response to legal process or to protect our rights, property, and safety, or the rights, property, and safety of others.
4.2 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4.3 Third-Party Service Providers
We may share your information with third-party service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4.4 Marketing Communications
With your consent, we may share your information with third parties for marketing purposes, as permitted by law.
4.5 Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Effective Date" of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and disclosure of your personal information.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Urban Decor
S.I.T.E area Karachi, Pakistan
sales@urbandecor.com.pk
0308-0111052